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realspeed
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realspeed is offline
South coast
Joined: Sep 2014
Posts: 12,931
realspeed is male  realspeed has posted at least 25 times and has been a member for 3 months or more 
 
31-01-2018, 10:46 AM
11

Re: meter box.

Just goes to shown these big companies don't even know their own terms and conditions. Glad you get it fixed for nothing
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Judd
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Judd is offline
West Riding of Yorkshire
Joined: Oct 2015
Posts: 12,538
Judd is male  Judd has posted at least 25 times and has been a member for 3 months or more 
 
31-01-2018, 01:14 PM
12

Re: meter box.

Originally Posted by carol ->
I replied to the message from e-on and they gave me the phone no of who to get in touch with. It turned out to be Western Power who had bought e-on out.

The man from Western Power came this morning and said he could fit the door hinges back on - no charge.

Apparently it was only if I'd needed a new meter box that I'd have to pay for it.

I'm well pleased - it's good as new now and cost me nothing.
As I remarked earlier.
spitfire
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spitfire is offline
Warwickshire
Joined: Jul 2012
Posts: 29,878
spitfire is male  spitfire has posted at least 25 times and has been a member for 3 months or more 
 
01-02-2018, 05:46 PM
13

Re: meter box.

Originally Posted by carol ->
I replied to the message from e-on and they gave me the phone no of who to get in touch with. It turned out to be Western Power who had bought e-on out.

The man from Western Power came this morning and said he could fit the door hinges back on - no charge.

Apparently it was only if I'd needed a new meter box that I'd have to pay for it.

I'm well pleased - it's good as new now and cost me nothing.
It was obviously the suppliers responsibility, it was an Open and Shut Case.
 
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