Re: Poison pen letters and complaints !
Hi
The Council have an absolute duty to investigate complaints of statutory nuisance.
This includes barking dogs.
If the Council do not investigate properly they are liable to pay damages to the complainant.
I understood, and correct me if I am wrong, that the managing agents for the block you live in are not the Council?
If that is the case, then the Council would not investigate complaints about parking etc, it is nothing to do with them.
As regards the Noise Complaints, then, after giving the complainant Diary Sheets, they should but in an automatic noise monitor, a DAT Machine.
These will record any noise and the good ones can be analysed to identity which dog or dogs, are responsible for the noise, if indeed there is any noise.
The Council then serve a Statutory Notice and must put that on a Public Register of Notices, available for inspection by anyone.
A good way of finding out.
If the complainant makes a number of complaints which are found to be groundless, the Council can then write to the complainant and say that they are not investigating any further complaints of a similar nature.
What is known as a persistent or vexatious complainant.
That may be your best way forward in this instance.