Re: Energy: SMART Meters
I have just read this on the Martin Lewis site, and thought it may be of interest to anyone who is being pestered by their energy company.
I wasn't aware there were two types of Smart Meter even:
What does Ofgem say?
An Ofgem spokesperson said energy users have a "right to decline" smart meters and that "suppliers must not mislead consumers".
He added: "Ofgem is working with suppliers offering smart meter installations to make sure their communications help their customers reap the benefits of smart metering and are transparent and accurate."
Should I get a smart meter now?
As well as being free, smart meters do offer a lot of benefits over traditional meters, including automatic readings and an end to estimated bills.
There's one big snag currently though – most smart meters being installed at the moment are still first-generation SMETS1 meters, which will lose most of their functionality and essentially become a standard meter if you go on to switch supplier.
Although this doesn't stop you from switching, if you know you're going to switch provider soon, you may want to wait until AFTER you switch to get one.
New second-generation smart meters, known as SMETS2 meters, WILL be able to keep their functionality after you switch. So if you're offered a smart meter, check to see which type you're being offered first. E.on has told us it's currently testing SMETS2 and intends to roll these out further in the coming months.
If you do get a first-generation SMETS1 meter, and it goes 'dumb' after you switch, this should be temporary. Eventually all existing meters will be upgraded remotely so they can connect to the central communication network, enabling full compatibility between suppliers. We don't know when this will happen yet, though it should be by 2020.
If this doesn't happen or the upgrade doesn't work for you, then the worst case is that you may need to arrange another appointment at home to have a SMETS2 installed to replace your SMETS1 - potentially annoying and inconvenient, but not the end of the world. See our Smart Meters guide for more info.