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swimfeeders
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swimfeeders is offline
Shropshire
Joined: Oct 2014
Posts: 24,056
swimfeeders is male  swimfeeders has posted at least 25 times and has been a member for 3 months or more 
 
23-08-2017, 06:52 PM
1

I need your help.

Hi

My computer has been updated.

I Skype with my son, the whole lot has gone.

I have tried resetting, no good.

I have had 6 new codes from Microsoft to change my log in password.

All have failed.

i have tried creating a new account, that has failed as well.

Any ideas?
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Meg
Supervisor
Meg is offline
Worcestershire
Joined: Aug 2009
Posts: 42,850
Meg is female  Meg has posted at least 25 times and has been a member for 3 months or more 
 
23-08-2017, 07:53 PM
2

Re: I need your help.

Any ideas?
Yes get into bed and pull the duvet over your head...
...that is what I would do







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Mups
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Mups is offline
Northamptonshire
Joined: Jun 2013
Posts: 46,083
Mups is female  Mups has posted at least 25 times and has been a member for 3 months or more 
 
23-08-2017, 07:58 PM
3

Re: I need your help.

Originally Posted by swimfeeders ->
Hi

My computer has been updated.

I Skype with my son, the whole lot has gone.

I have tried resetting, no good.

I have had 6 new codes from Microsoft to change my log in password.

All have failed.

i have tried creating a new account, that has failed as well.

Any ideas?



You need Judsy, Swim. He's good with computers.
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Tedc
Senior Member
Tedc is offline
Berkshire, UK
Joined: Aug 2016
Posts: 4,872
Tedc is male  Tedc has posted at least 25 times and has been a member for 3 months or more 
 
23-08-2017, 08:14 PM
4

Re: I need your help.

Originally Posted by swimfeeders ->
Hi

My computer has been updated.

I Skype with my son, the whole lot has gone.

I have tried resetting, no good.

I have had 6 new codes from Microsoft to change my log in password.

All have failed.

i have tried creating a new account, that has failed as well.

Any ideas?
Hi Swim!

1) Is this W10?

2) daft question - is capital lock or numbers lock on?

3) You may have to call MS Help desk if it is failing because your microsoft password has been lost/changed.
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Tedc
Senior Member
Tedc is offline
Berkshire, UK
Joined: Aug 2016
Posts: 4,872
Tedc is male  Tedc has posted at least 25 times and has been a member for 3 months or more 
 
23-08-2017, 08:23 PM
5

Re: I need your help.

Or you could go to this site (assuming you have something to go there with!):-

http://www.pcworld.com/article/29885...-try-this.html
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Twink55
Chatterbox
Twink55 is offline
Cheshire, England
Joined: Jun 2015
Posts: 16,510
Twink55 is female  Twink55 has posted at least 25 times and has been a member for 3 months or more 
 
23-08-2017, 08:28 PM
6

Re: I need your help.

Swim, I can't get into my skype either. If I press on the icon it says they couldn't connect me, but if I go into Skype.com and sign in it opens up. I sent a message yo a friend today, but have had no reply yet.. so not sure what is happening?


Just looked and my message has been answered.
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Judd
Chatterbox
Judd is offline
West Riding of Yorkshire
Joined: Oct 2015
Posts: 12,538
Judd is male  Judd has posted at least 25 times and has been a member for 3 months or more 
 
23-08-2017, 09:44 PM
7

Re: I need your help.

Can you be more specific? Is the problem with Skype or can't you get your computer to start?
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Mups
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Mups is offline
Northamptonshire
Joined: Jun 2013
Posts: 46,083
Mups is female  Mups has posted at least 25 times and has been a member for 3 months or more 
 
23-08-2017, 09:57 PM
8

Re: I need your help.

Originally Posted by Judd ->
Can you be more specific? Is the problem with Skype or can't you get your computer to start?


Surely he must have got his computer to start, else he wouldn't be writing this post?
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Pesta
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Pesta is offline
North of the South UK
Joined: Jan 2016
Posts: 6,337
Pesta is female  Pesta has posted at least 25 times and has been a member for 3 months or more 
 
23-08-2017, 10:03 PM
9

Re: I need your help.

Originally Posted by Meg ->
Yes get into bed and pull the duvet over your head...
...that is what I would do


Sorry to interrupt the thread....

Good one Meg
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Judd
Chatterbox
Judd is offline
West Riding of Yorkshire
Joined: Oct 2015
Posts: 12,538
Judd is male  Judd has posted at least 25 times and has been a member for 3 months or more 
 
23-08-2017, 10:06 PM
10

Re: I need your help.

Originally Posted by Mups ->
Surely he must have got his computer to start, else he wouldn't be writing this post?
He could be using a phone or tablet just as I did in the daytime when at work to pop into the LTP thread to wind you up.
 
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