Re: Holly
Originally Posted by
Mups
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Clumsy, that is horrendous. I'd have been livid if I caught anyone treating mine like that!
Believe me Mups, Mr Clumsy was more than livid and evidently had a right go at the stupid girl who was trying to dry her. Anna apologised, but that really wasn't good enough. The excuse was "it was the first time the girl had been allowed to dry a dog". ChoCho was just a baby then and she was really traumatised. We have never taken her there again, and never will. We know people who do take their dogs there and we know there are still complaints. The trouble is, I think, Anna herself is money motivated, she also has two small children now and it's other people who are doing the grooming.
Very recently one of our neighbours, who has two small dogs, asked where we took ChoCho because one of their dogs had been bitten by another dog whilst waiting in the queue. Anna had evidently taken Rosa, the little dog, to her husband's surgery to have the bite checked. Mary, the neighbour, was told this when she went to pick up the dogs. However she and her husband were not at all happy about the bite, which was on the back of Rosa's neck, and took her to another Vet who put two stitches in the bite. Rosa won't be going there again.
I wouldn't take ChoCho anywhere where they have dogs queued up to be dealt with. We have an appointment time to take her and we are told what time we can pick her up again, usually around an hour and a half later. Fingers crossed ChoCho has always been well treated, not stressed and looks lovely when we collect her.