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TessA
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15-07-2014, 07:59 PM
1

Logging in to Hotmail

Every time I try to access my Hotmail (Outlook now apparently) it comes up with a security statement saying they've made things better. I used to just log in & have not changed my password for years, forgotten what it was. Now I can't log in and I can't renew password or contact them either!
Anyone else having problems?
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Jimmy
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15-07-2014, 08:08 PM
2

Re: Logging in to Hotmail

I have been having the same problem, I couldn't get into my e-mail and just got a message that I needed a security code in case I lose my e-mail, and they sent the code to my e-mail, which I couldn't access without the security code.

My e-mail is working again now, but they are sending another reminder in 30 days.

That's not something I'm looking forward to.
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cranberry
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15-07-2014, 08:08 PM
3

Re: Logging in to Hotmail

Just done a check on mine and no problem, Twizard.
TessA
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15-07-2014, 08:18 PM
4

Re: Logging in to Hotmail

I rarely use it, but I thought someone may have that e-mail address, like OFF, I can't read any from here and someone said Azz sent one around.
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Val J
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15-07-2014, 08:19 PM
5

Re: Logging in to Hotmail

Originally Posted by Jimmy ->
I have been having the same problem, I couldn't get into my e-mail and just got a message that I needed a security code in case I lose my e-mail, and they sent the code to my e-mail, which I couldn't access without the security code.

My e-mail is working again now, but they are sending another reminder in 30 days.

That's not something I'm looking forward to.
Mine seems to be working OK so far. Its a good idea to have a different email address which they can contact you in case of problems.
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Jimmy
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15-07-2014, 08:31 PM
6

Re: Logging in to Hotmail

Originally Posted by Bird ->
Mine seems to be working OK so far. Its a good idea to have a different email address which they can contact you in case of problems.
I have a different e-mail address, but that is also Hotmail, and I was getting the same message on that one.
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Val J
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15-07-2014, 09:05 PM
7

Re: Logging in to Hotmail

Oh dear, I see your problem!!
TessA
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15-07-2014, 09:38 PM
8

Re: Logging in to Hotmail

I wouldn't recognize my other addresses, so I couldn't do anything, certainly have made it more secure!
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Bruce
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15-07-2014, 11:32 PM
9

Re: Logging in to Hotmail

Originally Posted by Twizard ->
Every time I try to access my Hotmail (Outlook now apparently) it comes up with a security statement saying they've made things better. I used to just log in & have not changed my password for years, forgotten what it was. Now I can't log in and I can't renew password or contact them either!
Anyone else having problems?
If you haven't used it for a while then why not just create a new account?

If you really want that one back there is a link "Can't access your account?" immediately under the sign in button.
Julie1962
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16-07-2014, 08:09 AM
10

Re: Logging in to Hotmail

I had this problem last week I had to do various security checks including letting them ring me to check who I was, they gave me an 8 figure number to type in and it's been fine since. I did say to Daz (who helped me on the phone) if it happened again I would stop using the service as it's just a throw away email account I can others elsewhere with little trouble.
 
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