Re: Rip Off Britain.
This article is the same as the Guardian. Whoever was commissioned to set up this system clearly hasn't delivered and it will most likely cost double to fix it. The trouble is that contracting for any service with the private sector is riddled with pitfalls and the people buying it are often inexperienced at envisaging what could go wrong in advance as it's new services they are putting into place.
Aside from the scale, it's no different from getting someone to put in a new bathroom or kitchen. If you don't check all the boxes when you get a quote, they may not do everything the way you want it or there may be additional costs. You may not think of the fact that you need them to dispose of the old units and then you're stuck with having to get rid of them yourself. Contractors are getting ever more savvy at playing games and adding on costs and services after the event. It's all in the smallprint or missing from the agreement, but you don't know until after you sign on the dotted line.
This is why projects such as HS2 end up costing double or treble. Lack of experience on the buyer side and cynical exploitation by sellers who build in systems that need to be forever maintained at an exhorbitant rate.
It's not the fault of government because all governments have been affected. It's down to underhand tactics by businesses out to make as much as then can from the gravy train.