Re: Internet Issues.
distance from exchange can be a problem for the landline. my son in Brighton has a flat in an old house and is served with a direct cable from the exchange. He is lucky to get 1 mb download speed. So that may be why it keeps cutting out.
as for the mobile maybe tall buildings are causing it or even being directly below he transmission mast may be the cause.
thirdly the router may be faulty try resetting it first of all
Without more detail one can only make a wild guess
If using Google Chrome you can get it to remember your log in details
Here again you don't say if you are using a laptop- desktop- MSN or Apple and how far away from the router , if wireless or wired to it.
Does it keep cutting out when connected to the internet all the time, you don't say, only about online chat
have you changed your supplier ie BT- talk talk or any other one? some are notoriously bad on service which you may not have experienced in your previous property