Re: hotmail accont "frozen" ???
Originally Posted by
bakerman
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Something is terribly wrong with either my computer or the Hotmail system. SOMETIMES, not very often I can open up the Hotmail screen but even if I manage that, I can't open any of my messages or even to delete unwanted stuff. It's like the system is frozen.
To make matters even worse, Microsoft chat system is down and I can't get through to an agent.
I need to be able to send my doctor an important message and to get my heart meds.
I'm almost completely deaf so I can't contact the outside world without Hotmail
I have tried using a different browser. No help there.
If it's my computer, then Hotmail is the only thing effected.
Please, please help
Hi Bakerman!
Assuming that your PC is working (because you used it to put this osting up?) that leaves a couple of Thoughts.
(CHANGE YOUR PASSWORD ASAP!)
1) your account has been hacked & taken over?
2) Hotmail is down in your area, etc.
3) Any mention of data allowance levels on your hotmail home app? Some of these set limits.
Quickest way to check, in my opinion, would be to go to google and set up a free gmail account.
Very easy to do. When you've set it up you can try test messages, etc, to someone you know and look for the messages in the gmail app.
What's more, you'd have a spare, in case it happens again.
If it works, (as a gmail email) set it aside, and then move onto digging into Hotmail , via internet) to see if there has been a hack.
If there's been a screw up, at Hotmail, their website will, likely, be calling it in your area. Let us know how it goes.
What system are you on? W10?