15-03-2013, 06:29 PM
11
Re: GPs, Receptionists and the like
Originally Posted by Aerolor
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Perhaps the receptionist shouldn't have told you the GP would ring you back Rachel - it seems a bit unusual that a GP would ring you about something you had lost and needed a replacemnt for. She might have been new and unsure of what she was supposed to do. Anyway, I think you must be pleased to have it back, but where did you find your printout Rachel?
Absolutely she shouldn't have told me that .... she didn't sound like a new person .... grrrrrrrrrrr
Yes I am happy to have found it, cos I needed the notes I'd written on it
It was in with my other medical stuff, hiding
doh
15-03-2013, 06:33 PM
12
Re: GPs, Receptionists and the like
Originally Posted by Janela
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A slight change of subject but our receptionist now has my mobile number, they apparently text patients the day before an appointment (especially with the nurse, which are usually made a week in advance) because so many people don't turn up 
and don't 'phone to cancel.
I always book GP appointments online. There is also an automated appointments facility but it's complete rubbish.
My Dentist's receptionist always rings the day before an appointment
16-03-2013, 09:51 AM
15
Re: GPs, Receptionists and the like
Originally Posted by mesco m
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My dentist does the same.
Originally Posted by Pats CG
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You've got a good surgery there Rachel - we think we've won the lottery if we get an appointment ! Used to be so good - not anymore...
3 weeks is the norm
16-03-2013, 03:52 PM
17
Re: GPs, Receptionists and the like
Originally Posted by Pats CG
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Rachel - used to be that way at my surgery - could book 2 weeks in advance - not any more - 'has' to be on the day, can you imagine - everyone wanting an appointment ! Chaos....
The online thingie shows all the appointments for the present month and fair number for the next.
It's lovely being able to pick and choose
Why would your surgery do something that crazy ?
Do you ever manage to see your own GP ?
16-03-2013, 04:04 PM
18
Re: GPs, Receptionists and the like
Originally Posted by Rachel
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THAT is insane The online thingie shows all the appointments for the present month and fair number for the next.
It's lovely being able to pick and choose
Why would your surgery do something that crazy ?
Do you ever manage to see your own GP ?
16-03-2013, 04:56 PM
19
Re: GPs, Receptionists and the like
Exactly the same here Karen - the phone is a non starter, you hold on for ages.... If you go there to make an appointment, it is jam packed. We have so many immigrants on the books now, it never used to be so full. Don't get me wrong I am 'not' racist - at all. Count yer blessings there Rachel....
16-03-2013, 06:05 PM
20
Re: GPs, Receptionists and the like
Originally Posted by Rachel
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THAT is insane The online thingie shows all the appointments for the present month and fair number for the next.
It's lovely being able to pick and choose
Why would your surgery do something that crazy ?
Do you ever manage to see your own GP ?
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