08-07-2014, 04:30 PM
21
Re: Plusnet Fibre Review
(deleted the double post)
Originally Posted by Bird
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Thanks Azz. I've spoken to Plusnet and sent emails, they've monitored the line and sent BT Openreach out to investigate. They just don't seem to know what the problem is. Its not so bad at the moment but I think a new router may be the next thing to try.
Usually the engineer can test the line to see what speeds you can get into your house - the one that came here said we could get 150Mbps (tho only 80mbps is currently available).
08-07-2014, 04:50 PM
22
Re: Plusnet Fibre Review
We had two visits within a week, Azz. The first one checked and replaced the sockets and did lots of checks on his laptop. The second one again checked the inside socket and went out to the main box for the area and switched some wires around. He said he was surprised we'd not been offered a new router. Since the latter visit it has been better but I still have occasional problems with speed and line dropping.08-07-2014, 05:55 PM
23
Re: Plusnet Fibre Review
Originally Posted by Bird
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We had two visits within a week, Azz. The first one checked and replaced the sockets and did lots of checks on his laptop. The second one again checked the inside socket and went out to the main box for the area and switched some wires around. He said he was surprised we'd not been offered a new router. Since the latter visit it has been better but I still have occasional problems with speed and line dropping.
What kind of property do you live in? When the engineers came round, did they put a new line in for you?
The engineer would have been able to say what speeds were achievable to your house when he checked the line...
08-07-2014, 06:28 PM
24
Re: Plusnet Fibre Review
http://www.speedtest.net/my-result/3612040058I just have normal broadband. I live in a newish house (around 15 years) and the line was found to be fault free. The engineer did tell me what speeds were likely but like the speedtest, it doesn't really mean a lot to me, I just know my laptop is slow, maybe that's the problem, I've had it four years its maybe time for a new one.
10-07-2014, 11:34 AM
28
Re: Plusnet Fibre Review
Nice speed
.I've gone for the cheaper option which is capped at 40 mb/s, though the upload speed appears to be the same, which I'm far more interested in as it will boost the performance of my server, which is currently functioning on a max of around 80 kbs, amazing really when I have over a 100 big shops on it.
10-07-2014, 10:12 PM
29
Re: Plusnet Fibre Review
Originally Posted by MKJ
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Nice speed .I've gone for the cheaper option which is capped at 40 mb/s, though the upload speed appears to be the same, which I'm far more interested in as it will boost the performance of my server, which is currently functioning on a max of around 80 kbs, amazing really when I have over a 100 big shops on it.
11-07-2014, 12:45 PM
30
Re: Plusnet Fibre Review
Originally Posted by Azz
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They gave us the first 6 months at half price - don't they have any similar offers for existing customers?
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