24-05-2021, 10:35 PM
22
Re: Bit annoyed
Originally Posted by realspeed
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Not quite correct. What you are referring to is authorised repairs won't touch them. however there are so many other companies will carry out repairs ,I use a local company myself. Warranty by a manufacturer has a time limit so that is where getting insured pays. last time My insurers arranged for a repair which included collection and delivery. Also they kept me intouch with what was happeningThis is the company i use and they are very good having been there a few times
http://www.camserve.co.uk/
. If you can trust the supplier you're using and have a good repairer, then no problems. A friend of mine some years ago bought a Nikon DSLR from the far east, can't remember exactly where, and it was a complete dud on arrival. It had been battered (either before mailing or in transit) The supplier wouldn't answer any of his emails, so he took it in to a repair shop for a quote and the price for repair was around 75% of what he'd paid for it! I was always very wary after hearing that story 
24-05-2021, 11:06 PM
24
Re: Bit annoyed
Originally Posted by Bathsheba
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Ah well it sounds as if you've got it sorted realspeed, good for you . If you can trust the supplier you're using and have a good repairer, then no problems. A friend of mine some years ago bought a Nikon DSLR from the far east, can't remember exactly where, and it was a complete dud on arrival. It had been battered (either before mailing or in transit) The supplier wouldn't answer any of his emails, so he took it in to a repair shop for a quote and the price for repair was around 75% of what he'd paid for it! I was always very wary after hearing that story
A "grey import" is a new camera but not from an authorised dealer. My Nikon D810 is a grey import from Ireland and most grey imports are in the UK. companies like e-infin.com
What you are saying is that person did a personal import from overseas which is different,
24-05-2021, 11:28 PM
26
Re: Bit annoyed
Originally Posted by AnnieS
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Grey? It's all very shady imo...
to try and explain
My Nikon D800 was made in Japan and I purchased it from an authorised dealer who got it direct From Nikon and as such has to sell at Nikon set price . This is why all authorised dealers have to sell at the price set by Nikon, same with all other manufacturers. If they don't then they may not be able to get the product
My Nikon D810 ,the grey import, was obtained by an unauthorised Ireland dealer, from one being made in Thailand under licence.
Same quality standard set by Nikon so it can still have a Nikon label and Nikon serial number.
The difference is the grey import is not price regulated by Nikon, as Nikon are not actually sell it, so the importer can buy and sell on at a cheaper price. it is the same with camera lenses.
the only thing to be aware of is it may not have a warranty which is why it pays to insure it
Hope this explains the difference
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