10-02-2015, 06:39 PM
33
Re: Boredom - A Killer
Rachelgo here
https://helpx.adobe.com/contact.html...ing-activation
10-02-2015, 06:48 PM
34
Re: Boredom - A Killer
Originally Posted by realspeed
->
Rachelgo here
https://helpx.adobe.com/contact.html...ing-activation
10-02-2015, 06:50 PM
35
Re: Boredom - A Killer
Had to post a message :-I have a new hard drive and OS (Yosemite)
When I try to install Photoshop, I get 'configuration error 15' and think it may be a registration problem.
My late husband bought CS5 for me and I don't know his password.
Our email addresses were with BT at that time and I've changed to another provider and the previous email addresses no longer exist.
This means that I can't alter the password.
I can play with my existing PSDs but can not get JPGs to open in Photoshop.
10-02-2015, 06:51 PM
36
Re: Boredom - A Killer
did you sign in?https://adobeid-na1.services.adobe.c...low_type=login
Onced signed in you get
https://helpx.adobe.com/contact.html
then
https://helpx.adobe.com/contact.html?step=PHSP-PHXS
and the next stage with your adobe ID, can't put it on here as it is mine
Failing all that try
Ireland
Adobe Systems Software Ireland Ltd.,
4-6 Riverwalk
Citywest Business Campus
Dublin 24
Ireland
Tel: +353 1 242 6700
Fax: +353 1 242 6711
That covers the whole of the UK and where i got help from in the end. Tell them you had a hard drive crash and no time to de activate your serial no (give it) and ask if they could re activate it for you
That is about all I can do for you Rachael. hope it is of some help
10-02-2015, 08:44 PM
40
Re: Boredom - A Killer
Originally Posted by alice76
->
I suppose if you've come on here saying you're bored, its a pain in the arse when folk come up with smart arse comments. Hope they feel better tomorrow. Tomorrow is a new day.
|
|
