Re: Polite discourse vs hostility and rudeness
Thanks for the feedback everyone.. just a few points while they're in my head:
- Unfortunately it's not as easy as giving people 'three strikes'
because most of the objectionable comments that are posted are not against our rules anyway. It's generally an abrasive, rude tone that some members do not deserve or want. Remember we draw the line at abusive posts, not rude or abrasive ones (which is subjective anyway).
- By
shifting the focus on to, and
empowering members, what we are basically saying is 'Hey, if you want to target your reply to someone then think twice before insulting them - because they can have your post removed".
Alan mentioned peer pressure, well this is something like that - but 100X more effective... because if someone continues to keep insulting others, their posts keep getting deleted so they end up wasting their time and energy. It's a bit like ignoring unwanted behaviour of your puppy - they soon stop
- The last point, and this is pretty important, is that
some people actually like heated debates I know it's crazy isn't it?
So maybe start with this:
Having said all that, perhaps before we try this, maybe we can try a more incremental approach - start with 'abusive' posts, then maybe later add rude to the list, then if that doesn't achieve the desired result, add condescending, and so on.
Posts that are abusive towards another member are not acceptable.
Any member can use the report post icon to let us know, and should this happen and a Mod thinks the reported post is abusive, and in context (i.e. the receiver's own behaviour in a thread) then they will delete the contents of the post and replace it with the text:
<Request for post deletion granted - see this new rule (link)>
How is this different?
Firstly we generally remove abusive posts anyway. But, we're not perfect, sometimes we miss some. Also, sometimes we look at other replies in a thread and if the receiver has behaved similarly then we think it's unfair to single the other person out. Other times their just may be too many and we don't have time to analyse everything. Despite us trying to act consistently there are simply a lot of factors which result in some being deleted and others not.
So this is different in that it:
- spells things out so everyone knows where they stand
- allows every a better chance of getting an abusive post removed
- shifts the focus away from Mods (because the decision is influenced
more by this rule, and the reporting member, than the Mods own actions)