Re: I don't want a smart meter
I get the impression those of us who don't want a smart meter will be 'frozen out'
I have been with OVO energy for many years and have always sent in my meter readings on time on the last day of the month and made sure there was plenty of credit in my account going into the winter .
The website has changed and when I tried to submit my meter readings for June (2 of them because I have economy 7) I was unable to do so because there was only one 'box' to enter the numbers and a note saying I had already submitted the number for this month
When I looked again yesterday an estimated bill had been generated for a third more electricity than I normally use
A smart meter would be no good here anyway in an area with a poor mobile signal (my phone is 2G)
Smart meters communicate with energy suppliers using mobile technology (network coverage) and a weak signal can prevent a meter sending reads. If you live in certain rural areas or those notorious for having bad mobile phone signals, the chances are that a smart meter may struggle to work in your house.
So I requested a refund to lower my credit balance, changed my Direct Debit to half and switched supplier to Octopus who have good reviews on WHICH.
The final insult was a 'sorry you are leaving' email from OVO telling me how to take a final reading from my smart meter
OVO used to be a great company but took over other Electricity Providers and became 'too big for their boots' with little thought for loyal customers.