12-03-2021, 02:48 AM
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Windows 10 crashes when printing due to Microsoft March updates
https://www.bleepingcomputer.com/new...march-updates/
Since then, there has been a constant stream of complaints that printing is causing Windows 10 to crash with an "APC_INDEX_MISMATCH for win32kfull.sys" Blue Screen of Death crash.
Some of the printer brands known to be affected, include Kyocera, Ricoh, and Dymo.
How to fix the win32kfull.sys crashes when printing
Unfortunately, attempts to fix the issue by upgrading printer drivers have been mainly unsuccessful.
Instead, Windows 10 users have been forced to uninstall the KB5000802 or KB5000808 updates for printing to work correctly again.
12-03-2021, 11:45 AM
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Re: Windows 10 crashes when printing due to Microsoft March updates
Originally Posted by Pixie Knuckles
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Oooh, I wonder if this is why I can't scan now? I had a forced update just a day or so ago, and now apparently need drivers for my printer. Pfft! I think not.
12-03-2021, 12:04 PM
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Re: Windows 10 crashes when printing due to Microsoft March updates
HP All in one wireless, Omah. I'm always getting error messages on it, and having to do the "off/on" thing. Its a nuisance but because I have an instant ink account, I have to stick with it for now. (Edit:: HP Envy 4520)12-03-2021, 12:11 PM
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Re: Windows 10 crashes when printing due to Microsoft March updates
Originally Posted by Pixie Knuckles
->
HP All in one wireless, Omah. I'm always getting error messages on it, and having to do the "off/on" thing. Its a nuisance but because I have an instant ink account, I have to stick with it for now. (Edit:: HP Envy 4520)
12-03-2021, 12:26 PM
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Re: Windows 10 crashes when printing due to Microsoft March updates
Originally Posted by Pixie Knuckles
->
Oooh, I wonder if this is why I can't scan now? I had a forced update just a day or so ago, and now apparently need drivers for my printer. Pfft! I think not.
If you still have a problem, download and run the HP Troubleshooter:
https://support.hp.com/gb-en/help/di...ue=scan-issues
The Winows Update KB5000802 can be uninstalled, if necessary.
12-03-2021, 12:32 PM
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Re: Windows 10 crashes when printing due to Microsoft March updates
Looks like some Printer Manufacturers are not keeping their "drivers" up to date.I posted, on here, problems I had with Canon drivers
It seems that Canon no longer provide all driver updates.
That means that, if W10 keeps evolving, there comes an increasing chance of this sort of mismatch.
Should MS write it's updates to check all levels?
Do all Device makers send out updates?
Some Printer manufacturers get it right.
Those could be the ones who bother to get into the MS early update /insider channels.
18-03-2021, 02:31 PM
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Re: Windows 10 crashes when printing due to Microsoft March updates
Windows 10 KB5001567 released to fix KB5000802 BSOD, printing issuehttps://www.windowslatest.com/2021/0...rinting-issue/
18-03-2021, 02:50 PM
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Re: Windows 10 crashes when printing due to Microsoft March updates
This sort of thing prompts me to ask the simple question: why does Microsoft keep issuing Windows Updates?I had supposed that it was to keep Windows operating efficiently and account for improvements made by the producers of associated computer software.
In my experience, I have not had to update any drivers for my printer or other equipment, and similarly have not accepted any Windows Updates for several weeks now. Yet my computer works perfectly, as it has done for a long time.
So if something works properly, why on earth make changes, especially as so many people find that these updates cock up their systems?
Would it not be possible for Microsoft to issue warnings of potential forthcoming problems of Windows performing incorrectly with certain other types of software or equipment, and leave the decision to the owner of the computer?
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