Re: E.l.m.
Gaz, another thing that annoys me round here, when if I pay by card they refuse to give 'Cash Back.'
One till operator (I think it was in M & S) said - "There is no point in us asking for card payments if we then have to handle cash for 'cash back' requests!"
So it was a trip to the grubby looking cash point instead.
Fortunately I keep a box of gloves in my car for such occasions.