Re: New Windows 10 HP Laptop
Originally Posted by
Lindyloo
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FURTHER UPDATE - phone call from Curry's to say the laptop has now been received by them. The damage is apparently a hairline fracture on the side (so small it would not have been noticed by staff when sent in for repair!!!!...... and which is deemed to be responsible for damaging the hard drive!!
Foregone conclusion really!
Lindy...this unseeable hairline fracture....if it's 'not noticeable' and takes a team of 'experts' [oh,hahaha] to find it...two things come to mind.
1/WHY were the 'experts' so intent on finding tiny hairline cracks,rather than simply replacing a cheap HDD {cheap to them,I mean}
2/ If this crack is so tiny,yet so figurative in the HDD being now unuseable...HOW do they know it wasn't 'damaged in transit'??? If they say "It's too small to be noticed by our staff'',then what they're ACTUALLY saying is ''Our sales staff are morons''. If,on the other hand,they say ''This tiny,un-seeable hairline crack caused the HDD to fail BECAUSE it's not noticeable by our sales staff'' ...then they're admitting those samec staff sold you a computer with a fault too tiny for them to notice!!! It's only because you recently moved it from the desk it live on from day one,that it suddenly stopped..RIGHT???!!!??? ....and anyway-it's within warranty-the case cracking shouldn't happen...it's too small to see,so you haven't dropped it...ergo,a manufacturing fault!