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01-05-2019, 05:13 PM
11

Re: Warning!

Originally Posted by Silver Tabby ->
Well done, Nat West, my new card just arrived!


That's good, Tabs.
So glad you are sorted again. What a horrid worry though.

These thieving swines make your blood boil, don't they.
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02-05-2019, 03:22 PM
12

Re: Warning!

Originally Posted by Silver Tabby ->
Sorry, Realist, I have to disagree.
Sorry ST I have to disagree.
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02-05-2019, 08:47 PM
13

Re: Warning!

Sorry to hear that Tabby, I've been using internet banking for a number of years and never had a problem. Do the bank know how the breach occurred? And Was your card cloned?
It happened to my daughter when she paid for a meal in a restaurant, the card was out of her sight for just a few moments and they use a machine to skim the card and take it's details.

Someone tried to fill their car up with petrol in Basingstoke the next day and the bank declined the card because she had just purchased something in Doncaster only an hour before.....

I'm glad it's been resolved with no loss to you Tabby....
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03-05-2019, 06:45 AM
14

Re: Warning!

Hi Foxy - yes - my fraud was also done with a 'skimmer'. Have to say I am impressed with NatWest. They were quick to realise something was wrong, the staff in the bank were very helpful and concerned enough to bring me a cup of tea, the fraud team were very supportive, the new debit card arrived 1st class mail, the missing money was returned within 12 hours, and yesterday I received a letter from them apologising for any distress/embarrassment the fraud may caused.

It is good to know someone actually respects their customers.
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15-05-2019, 04:01 PM
15

Re: Warning!

Originally Posted by Realist ->

In terms of bank accounts and NatWest do what I do.

Open up a savings account, can't remember the name of it but it's just a bank account which has no bank cards and you NEVER EVER use it for online purchases. You dump all you money in there and regularly just transfer money from it to your ordinary current account. Enough for all your regular debits and spending needs. That way if your bank cards or current account details are compromised they can only steal the small amount in your current account. The rest stays safe in your savings account.
Definitely this .
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28-05-2019, 12:59 PM
16

Re: Warning!

Last week, my daughter had two amounts, totalling 190 dollars, paid out by PayPal to Uber. It seems her Uber account was hacked.
PayPal refunded the money.
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31-05-2019, 06:10 PM
17

Re: Warning!

My bank account has just been hacked .
I do do online banking but never save my details .
Someone treated themselves to a Netflix subscription and a takeaway at my expense .
I was 50 minutes waiting for the fraud department who told me they had a huge amount of calls.
However they dealt with it promptly and a new card is being sent to me .
Their advice was never to use public wifi .
I do use it but never to do banking .
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01-06-2019, 06:01 AM
18

Re: Warning!

I am glad they sorted it out quickly for you, Muddy.
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01-06-2019, 10:47 AM
19

Re: Warning!

So I am I can tell you !
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01-06-2019, 03:22 PM
20

Re: Warning!

It is such a nasty feeling when it happens. A bit like having a burglar rummage through your knicker drawer.
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