23-10-2015, 06:50 PM
11
Re: TALK TALK breaking news
Originally Posted by toyboyroy
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I am also with TalkTalk, and as up to now my bank account is untouched.As TalkTalk only have my details for my Current Account I am wondering if my other accounts are safe?? I keep very little in the Current Account, only enough to pay bills.
I think a trip to the bank on Monday is in order.
Roy
I would think only accounts of which you gave details to TT are susceptible. If you have other accounts with the same bank I would change all passwords and log on details .
24-10-2015, 12:04 AM
12
Re: TALK TALK breaking news
Originally Posted by Tiffany
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So are we, but keep an eye on your bank transactions as we are, just in case. If it has been hacked they can get your bank details from your Talktalk account, if you pay by DD as we do.
24-10-2015, 10:48 AM
13
Re: TALK TALK breaking news
Surely they can tell what new passwords are if they can access your account details or they pretend to be you and change it? I don't have money in other accounts to fall back on, just taking a small amount from me would make things very difficult, so I'd be completely stuck.I just don't know what to do for the best!
I'm thinking of changing banks and paying cash for everything which will completely change the way I live from day to day as everything is on direct debit and I've always had accounts with one bank.
24-10-2015, 05:39 PM
15
Re: TALK TALK breaking news
Originally Posted by Meg
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Hi Roy I would think only accounts of which you gave details to TT are susceptible. If you have other accounts with the same bank I would change all passwords and log on details .
I have approx. 15 DD but also details in other places such as PayPal etc. and it will be a big pain in the backside to update them all. Yet to lose a couple hundred pounds out of my Current Account would be worse.
And I don`t think TalkTalk is letting their customers change that easily and I have another 13 months to run on this contract.
Roy
24-10-2015, 05:53 PM
16
Re: TALK TALK breaking news
Originally Posted by orangutan
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I could be wrong, but I see the biggest risk from this being identity fraud rather than bank accounts being emptied. Time will tell, I guess.
http://www.actionfraud.police.uk/fra...identity_fraud
I suffered identity theft a couple of years back, nothing to do with Talk Talk ... just a chappy using my home address to obtain credit loans. I was only alerted when some car insurance bumf and some electronic gizmo he'd ordered popped through my door. Not that bright was he .. I was waiting to see if he knocked on my door to ask for it.
Action Fraud were great. Flagged any transactions as suspicious and popped it on a database and gave me a Crime Number to quote if and when anything else emerged.
24-10-2015, 11:52 PM
17
Re: TALK TALK breaking news
Originally Posted by toyboyroy
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I appreciate what has been said by all, I am going to the bank in the morning to ask their advice, obviously they will have a load of enquiries regarding the same.And I don`t think TalkTalk is letting their customers change that easily and I have another 13 months to run on this contract.
Roy
25-10-2015, 03:48 PM
18
Re: TALK TALK breaking news
Originally Posted by toyboyroy
->
I am also with TalkTalk, and as up to now my bank account is untouched.As TalkTalk only have my details for my Current Account I am wondering if my other accounts are safe?? I keep very little in the Current Account, only enough to pay bills.
I think a trip to the bank on Monday is in order.
Roy
They do not have my passwords to my online bank accounts so thats not a problem, it is possible the scammers could ring me and try on a con. but I aint ga-ga yet!
They could try to set something up to get money by using my details, however through my bank I get a monthly report from Equifax on my credit status plus a text message if my details are used to set up a new account, even when its me doing it.
So dont panic just stay calm, I am not saying that I am not annoyed with TT and the ceo but I expect they are now burning the midnight oil putting things right.
25-10-2015, 08:56 PM
19
Re: TALK TALK breaking news
Originally Posted by Honey
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I'm in the same boat! apparently they want to charge £300 to customers who wish to cancel their contract, mine runs for another 8 months. For me they are the cheapest broadband provider, my account includes free telephone calls which no other company can beat, I've been quite happy with their service without major issues and hope to continue with them until something cheaper is on offer elsewhere
My account is still untouched as yet.
Roy
25-10-2015, 09:21 PM
20
Re: TALK TALK breaking news
Regards cancelling your contract early and exit fees being due, according to advice which I heard on the radio because TT have not protected customers data correctly they are in breach of contract.Therefore the customer has to be allowed to leave early without penalty if they wish.
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