Re: Think I have failed the DVLA eye test
Originally Posted by
Mups
->
Might be a bit late to complain now, Bazza.
Didn't you tell them at the time that you couldn't concentrate?
Yes I did to the manager but it is the usual fob off "no one else has complained". That is because I suspect no one has the balls to do so.
I am the type of person that will praise for good service even for goods ordered on the internet and tell them so.
If there is something not right then I also say so, not enough people do they just accept , which is where we fall down on accepting bad service.
Believe me i have and do wait until say a saturday with a shop full and demand to see the manager in a very loud voice with the complaint so everyone can hear
Typical example i some years ago ordered some louvre doors for one of my previous homes. i was assured they would be in and ready for collection in a few days time on a definate date.
Well I went into the shop and told they didn't have them.
You should have been there it was a picture, one couple ordered double cupboard fronts and had a go at me.
I said you had better check before you go and when they unpacked the parcel one door was red and the other blue on the same frame. That started another customer complain on the same day. A good few customers then left.
Now too old to be messed about by poor service or inadaquate facilities and I let them know. it is amazing what a letter or email can do to head office.
Now i always challenge a ticket price, shops usually knock off a few quid to get the sale
Just thought about another time I wanted to buy a new Volvo 240DL estate. So one lunch time i went into a showroom in new malden Surrey and had a look at one in their showroom new models.
This ignorant middle age salesman saw me in my BT work gear and asked if he could help.
It went something like this
me "I have a volvo 140 estate and thinking about buying one if these 240 versions"
Salesman " Sonny when you have the money come back and see me"
What he didn't know or ask if i could afford it, which in this case i could from part of the estate my late parents left me. So i had the cash to buy outright.
Well that got me and it continued
Me " how do you know i can't afford it?"
salesman " listen sonny don't waste my time"
that really did it
Me in a very very loud voice
"Call yourself a salesman ,you need to be sacked"
By this time the manager had come downstairs and asked what the problem was so I said I had the money to buy the car for cash and your salesman told me sonny go away more or less.
I said if this is the standard of selling how bad is he servicing.
Obviously the manager tried to rescue the situation and sent the salesman away but it was too late. Eventually i got one from Volvos of banstead Surrey