Re: Seen A Scam? Warn us if you have!
I just had another call from the people at 'Virgin Media'. You know, the ones in what sounds like a very busy call centre in India.
Again, I couldn't understand a word he was saying and, as he was getting nowhere, he said he would get his supervisor to have a word with me.
Suitably impressed, I listened to him as he explained that VM had identified some problems with my router. He asked me how many items I had using the internet, to which I replied "none at the moment".
He asked me if I could connect one of them to the internet and I suggested I could do that with my computer.
We waited patiently whilst the computer booted (actually, it was already running) and, as it is rather slow these days, after several minutes I announced that I was ready. Could I turn on my browser? Yes.
He then asked me to open 'Teamviewer', although as I couldn't hear him properly, he had to spell it out.
It was pretty obvious by now what he was after, so I asked him if he could prove that he is from VM. In response, he gave me my 'customer number', a series of numbers I had absolutely no record of.
I asked him, therefore, that if he is from VM as he claims,
could he give me my VM account number?
After several um and ahs and stumbling comments, he announced that he was afraid that he didn't appear to have that number to hand.
It had been about ten minutes by now, so I laughed and suggested that he wasn't going to get anywhere with this 'customer' so perhaps he's like to try someone else, and I was tired of this game now. He hung up!
Just be aware, people, that Teamviewer is a means of accessing other people's computers, probably for honest reasons... but not always!