16-04-2014, 07:45 AM
1
Service above the call of duty.
You don't get that very often but I experienced it this week.It's our daughter's 50th birthday on Tuesday next and she asked for a gift token for the Royal theatre in Northampton. I ordered it online and the automatic response said that it would be ready for collection at the box office. As we live some 14 miles from Northampton I e-mailed them and asked for it to be sent by post as it was for our daughter's birthday present and we wanted to give it to her on Saturday when the family and her close friends are going out for a meal...........about 19 of us I think. Their response was that it would take about 10 days to reach me (I don't know why) but one of the box office staff lives near Kettering and he would deliver it himself to ensure I got it on time. Lo and behold he pushed it through our door late last night. Have you experienced such good service lately ?
16-04-2014, 07:51 AM
2
Re: Service above the call of duty.
Yes ! Tesco they forgot a small part of my order last week (looked like a fridge bag had been lost) so the lovely delivery man popped to the local Tesco express and got me my cheese and butter and milk. Thought that was really nice of him because normally you have to ring up and they credit the mistake but that doesn't get your goods.
|
|
