Re: Does anyone have a HP .......
Re: Does anyone have a HP .......
Re: Does anyone have a HP .......
I have used HP laptops for years and the only fault I can find with them is the batteries don't hold the charge for long, maybe it's a thing with HP it seems very much like it,but I wouldn't swap for any other make, so you'r not on your own Patsy.Re: Does anyone have a HP .......
Sorry about your problems Patsy. As you no doubt saw on a thread I did re my new HP Envy, which is Windows 8 but also has Windows 8.1. I find that 8.1 is almost like using Windows 7. However I had some real problems when the Envy arrived and I quite simply couldn't get hold of HP in England. I ended up going on HP's Facebook page, I left a message and was contacted by an HP support worker, who happened to be in the USA. I can't praise him highly enough, everything was dealt with by private message and he really went all out for me. He organised for an English speaking Spanish technician to call me. The Spanish technician called me, he was so nice and patient, he took remote control of the laptop and he literally put everything right. Now he rings me every week to check that what he did is still working correctly, he says he will do this every week for one month. I call that service. It took some getting there but HP support in USA and Spain have really done their very best for me.Re: Does anyone have a HP .......
Yes I'm still having problems even though it has windows 8.1Re: Does anyone have a HP .......
It's hard to determine whether your issues are hardware or software TBH.Re: Does anyone have a HP .......
this is great reply just what I needed, picked it up earlier on tablet, had a quick look, then a hour or so later wouldn't let me log in wasted about an hour had to get this poor old pc out to get it sorted. will see if I can copy it and past it somewhere, so I can study it in depth. I have done quite a lot of the things you have mentioned, looks like a few more I can try. it stoped letting me into the registry which is a bit of a drag, cant seem to get in safe mode ive been using f8 but im sure there is another key ive heard f. it looks as if it has made a copy of 8.1 on drive d I didn't partion it so must have been done in factory. this old one im using I had portioned for xp nad windows 7 as I used to do a lot of writing music scores and 7 didn't like it, but no support for xp now so all windows 7. I will have another go at 8.1 on hp before I give up and instal 7. off to see if I can copy your lovely hintsRe: Does anyone have a HP .......
Taken from another website - might be usefulRe: Does anyone have a HP .......
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