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Muddy
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14-11-2020, 08:50 PM
1

Safari wont open

Mr M has a Mac
Today Safari would not open at all .
A box comes up with Safari quit unexpectedly
We can’t do anything with it .
Any ideas please ?
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14-11-2020, 10:46 PM
2

Re: Safari wont open

I don't have any problem-solving experience with Macs but maybe someone who has will be along to make suggestions soon. If not, there have been others with this fault who have written about it on the Internet.

Perhaps a bit of a cop-out to suggest going to the search engines but that's the best I can do unfortunately. Type into Google 'safari will not open quit unexpectedly'. This brings up quite a few results. I hope this helps to some small degree and that one of the suggested fixes works for Mr M.
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14-11-2020, 11:15 PM
3

Re: Safari wont open

Have you tried any of the follow from Apple's support site?

https://support.apple.com/en-gb/HT20...%20the%20issue.

Try here also https://discussions.apple.com/thread/250145452
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15-11-2020, 03:54 AM
4

Re: Safari wont open

Poor Mr M, buy him a proper computer for Christmas.
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15-11-2020, 07:22 PM
5

Re: Safari wont open

Originally Posted by Muddy ->
Mr M has a Mac
Today Safari would not open at all .
A box comes up with Safari quit unexpectedly
We can’t do anything with it .
Any ideas please ?
I have zero experience with Macs but I found this:
https://macreports.com/mac-safari-wont-open-fix/

https://macreports.com/how-to-fully-...safari-on-mac/
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17-11-2020, 02:34 AM
6

Re: Safari wont open

Thank you all for your suggestions.
Nothing is working .
Have looked it up all over the place and found that it is a malware called genieo but to remove it is nigh on impossible. Or at least for us .
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17-11-2020, 10:33 AM
7

Re: Safari wont open

I don't know what you have tried, but this might be of some help.
It has step-by-step instructions:
https://malwaretips.com/blogs/genieo-search-removal/
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17-11-2020, 12:02 PM
8

Re: Safari wont open

Thank you I will try this .
 

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