Re: Getting To Speak To Your Doctor?
Originally Posted by
Vlad
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Just had my prescription reviewed and renewed, rang the surgery at 0800, informed receptionist who told me the doctor would ring by 1100, which he did, asked me how I was and if I had a blood pressure monitor and if so give him a reading. Which I did.
Prescription was authorised and passed to my local pharmacy electronically.
I think that this might be the way of things at my surgery, everything done over the phone ..
I agree.
I have had absolutely no problems with my GP surgery.
Even the Rottweilers... er... the receptionists have been helpful although they won't let you in the surgery building.
Our GPs do initial consultations over the phone, which is a good idea of course. Although it hasn't yet been necessary, I'm sure they'd see me in person.
When I last visited the Manchester Eye Hospital in March, and glaucoma was confirmed and two types of eye drop prescribed, I was told to contact my GP before the drops provided ran out (in a month) and ask for them to be put on repeat prescription. This I did and later, when I asked if I could have some more, the Rot, er, receptionist assured me that they were on on my repeat prescription record.
I asked if I could speak with a GP and she said that I would be given a telephone call back. Actually, the, er, receptionist called me back herself and told me that a prescription had now been sent to the chemist and that I was now on their repeat system.
I have since checked online and find this to be the case.
They just need a little kick up the arris occasionally!
Incidentally, the practice has moved with the times and provides for repeat medication to be requested using t'internet.