26-07-2020, 01:43 PM
1
how can I delete this file
I uninstalled malwarebytes, deleted it from the registry, but found a folder in program files , and I can't delete it , the message I get when I try to delete it is...can't delete it as it is open in another file....I've also used c cleaner but it's still there does anyone know how to get rid of it
26-07-2020, 01:53 PM
2
Re: how can I delete this file
Originally Posted by paula
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I uninstalled malwarebytes, deleted it from the registry, but found a folder in program files , and I can't delete it , the message I get when I try to delete it is...can't delete it as it is open in another file....I've also used c cleaner but it's still there does anyone know how to get rid of it
Check if the folder has gone or can now be deleted.
26-07-2020, 02:00 PM
3
Re: how can I delete this file
Start your computer in "Safe Mode" you should be able to delete it then as long as you are an administrator.https://www.howtogeek.com/107511/how...-the-easy-way/
26-07-2020, 02:34 PM
4
Re: how can I delete this file
if using windowstype in the box at the bottom of the screen "my computer"
look for "this PC "in drop down list, click on it, the first one at the top
go to (local disk "c") click on it
click on program files and /or Program files (x86)
in the drop down list should be Malwarebytes
delete from here
failing that download use free version in link below
https://www.revouninstaller.com/star...ware-download/
I have used the earlier pro vesion for many years and its got me out of a lot of unwanted programs. the version I got so long ago it for me is free
26-07-2020, 02:57 PM
5
Re: how can I delete this file
Apparently, there is an option to Uninstall and reinstall Malwarebytes using the Malwarebytes Support Toolhttps://support.malwarebytes.com/hc/...s-Support-Tool
The steps in this article detail the advanced Clean option. This option deletes all Malwarebytes for Windows files and all previous setting configurations. You then have the option to reinstall Malwarebytes for Windows with the default settings.
Nevertheless, a useful link for those considering deleting Malwarebyes .....
31-07-2020, 10:52 AM
6
Re: how can I delete this file
If it isn't sorted you could try this....Take a note of the exact path to the directory.
Close all file explorer windows as often this is what has the directory open.
Use the search box for CMD and which will show as command prompt and right click run as administrator.
Click Yes to allow the app to make changes.
Then you can just type in
del <full path to directory starting with c:\
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