08-04-2019, 10:38 PM
32
Re: If you found a piece of glass in your soup...
Originally Posted by Artangel
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ruthio, You were let down by the manager. You had a valid complaint and she should have dealt with it. Surely, there are strict procedures in place that they have to follow at times like this?
You believed, she would deal with it but she didn’t.
I would make an innocent, passing remark like,
‘Oh, Hello, l just wondered, what was the outcome of the piece of plastic l found in my soup?’ Smile, then ‘Have you heard back yet?’
Then, as you get your soup of the day, shout out in front of all the customers. ‘What am l going to find in my soup today, then?’ ‘The plastic lid?’.
Then crack up laughing like a hyena!
Maybe not.....
Yep. I agree with all that.
That manager doesn't seem knowledgeable of her duty to customers at all.
I would be very tempted to say something like Art suggested.
Let us know what you decide ruthio, and good luck.
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