BT Internet customers - please read
This message is for those of you with @btinternet or @btopenworld email addresses.
Some of our members who use BT Internet emails have told us that they are not receiving our emails. They are not even going in to spam
I have emailed them but they have not replied, so can I please ask all of you with @btinternet or @btopenworld email addresses (as your email address in your
control panel) to either change it to an alternative provider (such as a free address from
www.gmx.co.uk) or to email BT at the following email addresses and ask why they are censoring your emails:
postmaster@btinternet.com
support@btinternet.com
Hopefully they might listen to you as they are just ignoring me
if they don't resolve this issue we'll have no choice but to add those domains in our ban list.
Here is an example email you could send them:
Dear BT Support,
I am not receiving emails from a site that I use (
www.over50sforum.com). They have checked their systems and their email servers are in full working order and they are not experiencing any problems with any other email provider.
Could you please stop 'censoring' emails being sent to me. I have checked my spam folder and they are not there either.
Kind regards,
Thanks, and if you receive a reply please let me know