How to get rid of Pop-ups

Small grandson was looking for games on here at the weekend and I fear has pressed something he shouldn't. I'm getting annoying pop-ups and can't think how to get rid of them. I'm using Chrome. Would a System Restore help? And if so, where do I find that?

Re: How to get rid of Pop-ups

i had that problem a few weeks ago and had my man call round. He downloaded a free(for 3 weeks) program called malwarebyte and ran a scan........problem solved.

Re: How to get rid of Pop-ups

Sweet sue. I think System restore may solve the problem.
If you are using windows 7 or those before, here is what you do....
Go to start at bottom left hand of computer. Then press ..All programmes. then Accessories. Then System Tools. Them System restore.
I hope this helps.

Re: How to get rid of Pop-ups

I don't think a system restore would solve that problem, For safety I would do a scan and check for malware.
The grandson has downloaded something which needs removing.

Re: How to get rid of Pop-ups

System restore won't help, you need something like malwarebyte to remove the programme. Been there a couple of times after others borrow my laptop.

Re: How to get rid of Pop-ups

Thank you so much. I have Malwarebytes on my computer, ran a scan and have removed the nasties (I hope). Oh no!! While I was typing this another pop-up has just popped up in the corner of my screen. Where do I go from here folks? I am also getting odd words on the screen in blue double underlined - but this only seems to be happening on this site.

Re: How to get rid of Pop-ups

Take care with those pops up Sue.

If your grandson has clicked on malware links then the popups may well be disguised as system messages. I've seen examples of this before with windows popping up saying they have detected viruses or malware and inviting you to press a button to do a scan etc. Needless to say DO NOT be tempted to click on any of the popups. In fact don't click anyware on the popups, not even the close X button at top right corner. Kill them off by running TaskManager (right click in status bar at bottom of screen). Select the applications tab, identify the line relating to the popup and click the End Task button.

I would try a System Restore in the first instance. It will restore your Windows system whilst leaving all your other data intact but you will lose any changes you have made to the Windows settings, for example any recent Favourites in your browser and so on.

If that doesn't work then you're going to have to get into virus checking, malware scanning and so on but that can often result in a host of other issues.

GL

Re: How to get rid of Pop-ups

I use both Malwarebytes and SuperantiSpyware and rarely have any issues

Re: How to get rid of Pop-ups

I got rid of Chrome and am now on Firefox. Clear your history it may or may not help. I'd only use system restore as a last resort.

Re: How to get rid of Pop-ups

Have you set Chrome to block popups? that would be the first thing to check