I am having problems with my Amazon account. I can not sign in using my password. I have tried and tried to get directly to Amazon's customer service chat, to no avail. However, trying to do so only takes me to the sign in page.
I did manage to get to the change password page , but in order to change my password Amazon requires that I "tap on" the link which they send me via my cell phone. Unfortunately, my cell phone is an older type and it does not have a way to move a cursor OR to "tap on" anything.
Anyone have any ideas of how I can contact Amazon on my laptop. Also, I am too deaf to use a phone to call Amazon.
Thank you for any suggestions