Re: Builders Excuses!
This roofing job is really a long story.
Two years ago we wanted the Ridge Tiles re-bedding & the front of the house re-pointing. OH decided, so that we wouldn’t get ripped off, to go to Age Concern & see if they could recommend anyone. They sent us to the Council who do a Home & Care (I think its called) & they send out three firms to give us quotes. We picked one of the firms - the cheapest. He came out & did what we thought was a decent job. The quote was for re-bedding but his receipt was for just re-pointing but for the same price.
Really we should have pursued it then. Over the last 12 months when ever we have had strong winds & heavy rain some of the pointing has been falling out & landing in the back yard. A couple of months ago we complained to the council about the work & asked them to get in touch with the roofer to come back & re do the job as we were under the impression that it was guaranteed for 10 years. The roofer came out to have a look at the work & said he would re-point the tiles again but not re-bed them unless we paid the extra. We didn’t see why we should seeing as his quote was for re-bedding & it hadn’t been done.
Anyway after OH - who once he gets the bit between his teeth doesn’t give up kept phoning both the council & the builder every few days until in the end they more or less refused to speak to him anymore
Last week he decided to go to Trading standards with the paper work to see what they said. They went upstairs to see the woman OH has been dealing with in the council. In the end the roofer decided to give us a refund on the re pointing less theprice of the flashing on the chimney that he had repaired. In the meantime the gutter between us & next door had been dripping with all the rain. Next door had tried to fix it without success so we called the Gutter man back to fix it. OH asked him for a quote for the Re-bedding & we decided to give him the work.
Trading standards gave OH the names of three firms that are recommended by them so if this latest man doesn’t turn up it looks as though it will be back to square one again.
I am getting P*** off with tradesmen lately. You would think they would be glad of all the work they could get at the moment.