I quite agree with you on this, one problem though is getting personal damages is almost impossible due to the cost of litigation in the UK. For most 'ordinary' people there's no Legal Aid these days. There is only one way of getting the finances to take action if you don't have savings and that's by using your home as security. If you either fail in your objective or even if you win damages what you get is not guaranteed to reimburse those costs. It's judges who take these cases and as many people know they are not always living in the real world, whereas we are.

To give you an example of the cost of just an ordinary solicitor's costs, ONE HOUR'S advice including one letter plus a copy of that cost £300. With state pensions in the UK at around £155+ a week that gives you some idea of the unfairness of the cost of litigation.

After my mother was personally very poorly treated in an NHS hospital some years' ago, I made an official complaint and the family received an apology and an undertaking that procedures would immediately change. They did but litigation was out of the question due to the cost. At least other people would not be treated in the way my mother was so that was something.

Do bear in mind though that not all care home are like the one in the OP. My mother was so well looked after in the care home found we for her, no complaints at all, she was really cared for during her last days. The owner of the care home was a senior ex-nurse experienced in palliative care, she was so understanding and compassionate and helped all family members in all kinds of ways at such a difficult time.

I've been chatting to a friend this afternoon whose husband has Alzheimers & is in a care home.

My friend was so distressed. One of the carers filmed her hubby having a pee & circulated the video amongst all her friends.

How sick can anybody be to do that to an elderly man?

The person was sacked and an investigation under way.

It makes me never want to let Tony out of my sight but I know one day I may have to.

I heard that the Care Commission don't do random checks, but inform the care home of an impending visit. Is this true?

I heard that the Care Commission don't do random checks, but inform the care home of an impending visit. Is this true?

Sacked is not enough in my book. I'd move heaven and earth to have her in court and face the real music.