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Tedc
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Berkshire, UK
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05-01-2020, 01:02 PM
1

Something afoot at the local Surgery?

For, about, 10 years I've been collecting my prescribed medications, on a 3 month basis, from my local Lloyd's Pharmacy.

As I leave, I always ticked boxes to show what I would need next time.

Tricky but important if you are on monthly Warfarin dose checks.

This month it all went pear shaped.

There was no package, at Lloyd's, and no prescription.

Lloyd's advice was to go sort it out at the Doctor's surgery.

3 days later, I got to the surgery and found that they now have two new employees. One is a Pharmacist and the other deals with Prescriptions.

The Prescriptions person apologised and said that she would, immediately, restore the prescription and I should go for it in a couple of days.

Which I did - but was surprised to find that I got just the Statins, etc., and no Warfarin.

Went back to the surgery and was promoted to see the "Pharmacist".

She explained that they were trying to reduce waste by cutting out 3 month prescriptions and requiring that new prescriptions must be collected monthly.

When I pointed out that it would have been nice to have been told this, as stopping warfarin might have serious consequences, she said words to the effect that she hadn't thought of that!

Anyway, to cut a long story even longer, I now have my Warfarin.

Also, the medical surgery now has two more staff.

Also the Chemist still has a Pharmacist & Prescriptions person as well.

Anyone else confused by all this?

TessA
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05-01-2020, 01:12 PM
2

Re: Something afoot at the local Surgery?

You would think they would have made sure you were informed and had enough medication to see you through.

When I worked in pharmacy I would have been in big trouble for some of the things I see going on these days!
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Mags
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05-01-2020, 01:35 PM
3

Re: Something afoot at the local Surgery?

For some reason Mr Mags prescriptions are 3 monthly but mine are 2 monthly, also they deliver his to the door free but I have to collect mine or have to pay to have them delivered.

Why the difference... goodness knows!
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05-01-2020, 02:51 PM
4

Re: Something afoot at the local Surgery?

My local surgery always contacts me via text message..... even though they don't have my number.
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08-01-2020, 03:02 PM
5

Re: Something afoot at the local Surgery?

We've had the same thing at our surgery and it has caused mayhem with my wife's regular medication. She is on 16 regular medications per day, some of which are very strong painkillers (oxycodone, tramadol). The new pharmacy person at the practice does not seem to understand that such medications are not taken for fun, but to stop extreme and permanent pain. Twice in the past two months my wife has had to wait two weeks for painkillers which should be available in three working days. Nightmare!!!
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Tedc
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09-01-2020, 04:24 PM
6

Re: Something afoot at the local Surgery?

Originally Posted by MickB ->
We've had the same thing at our surgery and it has caused mayhem with my wife's regular medication. She is on 16 regular medications per day, some of which are very strong painkillers (oxycodone, tramadol). The new pharmacy person at the practice does not seem to understand that such medications are not taken for fun, but to stop extreme and permanent pain. Twice in the past two months my wife has had to wait two weeks for painkillers which should be available in three working days. Nightmare!!!
Ah! Does that mean that a new post, of Pharmacist, has been done in the surgery?

Or was it just a replacement person?

I suspect that there may be a little ill will going on between the Chemists & the practice (in my case.)
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10-01-2020, 12:55 PM
7

Re: Something afoot at the local Surgery?

Originally Posted by Tedc ->
Ah! Does that mean that a new post, of Pharmacist, has been done in the surgery?

Or was it just a replacement person?

I suspect that there may be a little ill will going on between the Chemists & the practice (in my case.)
Yes, it's a new pharmacist position in the practice!
 

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