Re: Pay as you go refund
Originally Posted by JBR
Which just goes to show that you shouldn't hesitate in going above heads if they fail to grasp the problem.
Having said that, I'm with Three and have found their (Indian) support staff to be very knowledgeable and helpful.
I have my business mobile on Virgin contract and whilst the package I have is excellent(unlimited landline, texts and data plus an iPhone 5 for £35p/m)I find their problem handling can be woefully inadequate.
3, on the other hand(personal mobile) are excellent and I'm on pay as you go.