14-10-2016, 09:45 AM
1
An apology
To the kitchen fitter. It`s not you it`s the bloke in charge. Yesterday,after waiting three weeks,the fitter turns up to replace a unit door that was damaged and to duct my extractor. Job finished and he says `this extractor is not wired in` `I know,nor do the lights work` . He had been given to understand that all the electrics were done and that I could get by with just a re-cycle extractor for a short while. Then he notices a light switch hanging by it`s wires-`that`s meant to have been re-fitted` I smile and say `now you can understand why I am pissed off` The moral? Projects need to be managed,there is a logical sequence to events-what use is the tiler coming next week if the new wiring is not done?
14-10-2016, 10:07 AM
2
Re: An apology
Stephan
I feel your pain 
I can't begin to tell you the comedy of errors that took place when Magnet and Southern fitted my new kitchen about 15 years ago
here are a few....setting fire to the kitchen wall with a blow torch
..huge holes gouged out to put in wiring and not plastered over (because they would be hidden by cupboards and tiles apparently)
..electrical plugs put on the wrong way around, some didn't work and one was situated directly underneath the loose fitting washing machine waste water pipe,
..gaps left between cupboards,
..no seal around the sink in the sink unit so it leaked.
.. filthy habits like throwing cigarette ends everywhere and covering my loo in diarrhea ...
In the end I ordered the fitters to get out of my house and summoned the manager . The cheeky devils came back to get their tools without telling me and just walked into my house through the back door .
Someone was sent to finish the main jobs and I got a small refund but many of the errors were never put right. The fitters had been extremely rude and uncooperative (a father and son one of whom spoke only in grunts) and I couldn't face any more workmen in my house.
Some time after the installation I tracked down a strange smell to the waste pipe in the kitchen sink .The vertical waste pipe was 2 inches too short and so there was a gap of 2 inches between it and the junction with the horizontal waste pipe so some of the water went on the floor under the sink unit .
I hope you get any problems sorted quickly and to your satisfaction
14-10-2016, 10:35 AM
4
Re: An apology
Originally Posted by Older git
->
lol-filthy habits?-to be fair to the fitter he asks if he can use the toilet and not only puts the seat down but also the lid.
the fitters were free to use my loo and I didn't mind if the seat was up or down just that it was kept clean.I also provided them with a tray in the garage containing a kettle and everything necessary to make tea and coffee and an ash tray which wasn't used. They preferred to use the kitchen and garage floor.
Apparently they were not the usual fitters but some who had been brought in 'because the company was busy' .
14-10-2016, 12:16 PM
5
Re: An apology
Originally Posted by Older git
->
To the kitchen fitter. It`s not you it`s the bloke in charge. Yesterday,after waiting three weeks,the fitter turns up to replace a unit door that was damaged and to duct my extractor. Job finished and he says `this extractor is not wired in` `I know,nor do the lights work` . He had been given to understand that all the electrics were done and that I could get by with just a re-cycle extractor for a short while. Then he notices a light switch hanging by it`s wires-`that`s meant to have been re-fitted` I smile and say `now you can understand why I am pissed off` The moral? Projects need to be managed,there is a logical sequence to events-what use is the tiler coming next week if the new wiring is not done?
If this isn't the case please ignore the above.
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