Re: How many more DWP cock-ups ???
They did that to me too! When I moved house and swapped to Universal Credit, they were informed but still paid it by mistake, luckily I hadn't spent it as I knew it was an error but I didn't know they weren't supposed to take it back.Re: How many more DWP cock-ups ???
A friend of ours did a very silly thing when he was over paid, he voluntarily paid it back. Of course when they realised they still took the amount back out of his payment so he paid it back twice. It took 14 months and an ombudsman to get his money back from them. Never volunteer any refund to them they are nasty people to deal with.
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