Re: Couriers and extra charges..be careful!!!
Originally Posted by
The Artful Todger
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It's been the same for ever (feels that way!) buying goods from overseas. The Post Office used to send a note how much taxes had to be paid before delivery.
Ahh yes, but the issues people and companies faced with buying stuff overseas is now exactly the same when dealing with countries in the EU whereas before it wasn't. Now, if you purchase something from lets say Germany and the company get the prices wrong, the delivery company, regardless of who it is, TNT, DPD, UPS, Hermes, they can now charge what is being called a 'handling fee'. Customs will check to see if all the correct costs have been paid, if they haven't, the delivery company pays the cost so it can be released from customs and then the delivery company will either email the customer or phone them and tell them they are holding a package for them, much in the same way the post office has done for decades for overseas items.
So like i said, if someone purchases something from a country that is within the EU, do not be surprised if the courier/delivery company ask for more money.
Already there have been news articles of people buying clothes from companies in Spain and Italy and the courier has turned up at the persons address in the UK asking them they need to pay a 'handling fee'. Needless to say some of the people told the courier to return the items.