Got my tax bill .
Went to how to pay
Do extra security
We will send you a code
Put in code
Of they send you a 12 digit no
Put in no
We will send you another code
Put on code
Send me back to first page
Repeat five times
Fill in help page with yet more codes and emails
We will get back to you in two days
Or you can ring and talk to robot Ruth.
Talk to robot Ruth
She canít help me wait for adviser
We are very busy all our adviser are helping other customers
Meanwhile over an hour has gone by .
Now I will look for cheque book and send it the old fashioned way .