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Bruce
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Bruce is offline
Wollongong, Australia
Joined: Apr 2012
Posts: 15,218
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19-09-2014, 04:56 AM
21

Re: Electricity Bills

I find it hard to credit that you are penalised for paying with cash.

Personally I pay most of my bills on line using Bpay because I refuse to have anything to do with direct debit. The only company that penalises me is my Internet provider who charges me $1.10 per payment for using my credit card (can't pay them by Bpay it is either DD or credit card)

I could pay all my bills by cash with no penalty (except the ISP) at the Post Office but would rather do it on line.
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Lindyloo
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isle of wight
Joined: May 2014
Posts: 2,350
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19-09-2014, 07:03 AM
22

Re: Electricity Bills

Originally Posted by Meg ->
OVO wanted to decrease my DD but I like to build up a good surplus going into the winter so I said leave it alone I will tell you what I pay and when .
Same happened to me but when my surplus is gone and I owe, I pay up immediately by debit card so my monthly DD stays the same.

Southern Water once tried to increase the DD by 260% AND on an ESTIMATED BILL which was HUGELY over estimated. I was furious and threw a few well chosen words at them - can't believe they'd do that!
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Meg
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Worcestershire
Joined: Aug 2009
Posts: 42,850
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19-09-2014, 10:38 AM
23

Re: Electricity Bills

Originally Posted by Lindyloo ->
Same happened to me but when my surplus is gone and I owe, I pay up immediately by debit card so my monthly DD stays the same.
:
I do that too Lindy I read my own meter and generate an illusory bill at the same time time so I am always in the know and up to date .
Older git
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South Lincs
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19-09-2014, 11:29 AM
24

Re: Electricity Bills

Sheesh I may consider changing when I move-Thanks Meg. I`m with N power (gas+electric) and they have recently reduced my DD-no mention of a refund or interest on the 2000 credit though.
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Lindyloo
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isle of wight
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Posts: 2,350
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19-09-2014, 11:50 AM
25

Re: Electricity Bills

Originally Posted by Older git ->
Sheesh I may consider changing when I move-Thanks Meg. I`m with N power (gas+electric) and they have recently reduced my DD-no mention of a refund or interest on the 2000 credit though.
If I had a 2000 credit, my DD would be cancelled......or if there's a discount for paying by DD, reduce it to 0.50p per month!
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Mups
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Northamptonshire
Joined: Jun 2013
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19-09-2014, 10:03 PM
26

Re: Electricity Bills

Originally Posted by plantman ->
I think I'll have to try them Meg, I'm with Scottish Power at the moment, 740 in credit by DD and I can't get them to refund it. They are a nightmare company and their customer services are a joke...avoid like the plague everyone.


Plantman, I'm with British Gas at the moment, dual fuel discount, and once your credit amounts to 100 it is automatically refunded now.
That is truly disgusting, and I am surprised even legal, to refuse you a refund. I wouldn't let that go, I'd be on to them daily until it was sorted!
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Barry
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North Notts
Joined: Dec 2010
Posts: 15,676
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20-09-2014, 06:10 AM
27

Re: Electricity Bills

Originally Posted by Mups ->
Plantman, I'm with British Gas at the moment, dual fuel discount, and once your credit amounts to 100 it is automatically refunded now.
That is truly disgusting, and I am surprised even legal, to refuse you a refund. I wouldn't let that go, I'd be on to them daily until it was sorted!
Don't worry Mups I'm on the case and am now contacting the ombudsman to help sort it and until they give me an accurate bill and sort out the repayment I can't move suppliers, but in a perverse sort of way I'm actually enjoying the battle...
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Mups
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Mups is offline
Northamptonshire
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20-09-2014, 11:08 PM
28

Re: Electricity Bills

Good for you Plantman, good luck.
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Honey
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Lancashire
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Posts: 7,867
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20-09-2014, 11:18 PM
29

Re: Electricity Bills

Originally Posted by Older git ->
Sheesh I may consider changing when I move-Thanks Meg. I`m with N power (gas+electric) and they have recently reduced my DD-no mention of a refund or interest on the 2000 credit though.
I'm now with Npower, changed in May and have just received a rebate of 105! I was previously with EDF and never received anything from them in more that 2 years!

I know some companies will reassess every year but I was pleasantly surprised to actually get something back
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Barry
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North Notts
Joined: Dec 2010
Posts: 15,676
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23-09-2014, 04:54 PM
30

Re: Electricity Bills

I've just been to Uswitch and, thanks to Meg's recommendation, within five minutes changed my supplier to Ovo energy, who reckon they are 328 cheaper than Scottish Power for our current usage.

How easy was that, where would we be without the internet....
 
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