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Ffosse
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30-12-2017, 11:51 AM
1

111 - Excellent service

I noticed yesterday around 7pm that my stomach was aching and had in fact been sore all day plus I didn't have much of an appetite so I decided to give 111 a ring.

I waited around 20 minutes in the queue then answered a series of questions to determine what my symptoms were and that I was who I said I was.

They sent a doctor out to see me at 9pm - I couldn't believe it. She examined my stomach, took blood oxygen, pressure, temperature and a urine analysis and determined that the diclofenac I had been taking for back pain wasn't playing well with my stomach so she advised stopping them. She had all kinds of electronic gizmos plus a laptop. She then prescribed some laxatives (my insides are all bunged up due to the codeine) and a big bottle of Peptac liquid which I have just got from Tesco. I did sleep well last night, knowing that the problem had been diagnosed and resolved.

But to get that kind of service just shows the NHS at its best. I can't remember ever having a doctor call at my house except when I was a child.

And all far better than a trip to A & E would have been.
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30-12-2017, 12:18 PM
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Re: 111 - Excellent service

I had a good experience when i used them, cant fault their response and advice.
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Julie1962
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30-12-2017, 12:48 PM
3

Re: 111 - Excellent service

I'm not so keen having used them twice and been sent to a and e each time, only to find that was completely not needed, once was in an ambulance too. Complete waste of money.

I wonder if it's regional though do different regions have different services ?
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30-12-2017, 02:01 PM
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Re: 111 - Excellent service

Originally Posted by Ffosse ->
I noticed yesterday around 7pm that my stomach was aching and had in fact been sore all day plus I didn't have much of an appetite so I decided to give 111 a ring.

I waited around 20 minutes in the queue then answered a series of questions to determine what my symptoms were and that I was who I said I was.

They sent a doctor out to see me at 9pm - I couldn't believe it. She examined my stomach, took blood oxygen, pressure, temperature and a urine analysis and determined that the diclofenac I had been taking for back pain wasn't playing well with my stomach so she advised stopping them. She had all kinds of electronic gizmos plus a laptop. She then prescribed some laxatives (my insides are all bunged up due to the codeine) and a big bottle of Peptac liquid which I have just got from Tesco. I did sleep well last night, knowing that the problem had been diagnosed and resolved.

But to get that kind of service just shows the NHS at its best. I can't remember ever having a doctor call at my house except when I was a child.

And all far better than a trip to A & E would have been.
Didn't You read that one of the side effects of taking diclofenac is constipation?...and didn't You know You were constipated?...words fail Me!
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30-12-2017, 02:03 PM
5

Re: 111 - Excellent service

I have used 111 just the once and was impressed. They sent a doctor out to me and it transpired that he had driven forty miles to make the visit, as our only local on-call doctor was dealing with an emergency.
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30-12-2017, 02:09 PM
6

Re: 111 - Excellent service

Originally Posted by May ->
Didn't You read that one of the side effects of taking diclofenac is constipation?...and didn't You know You were constipated?...words fail Me!
Agree
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30-12-2017, 03:50 PM
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Re: 111 - Excellent service

Nothing but praise for 111 here, this time last year when my sister was so ill, fantastic service
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Ffosse
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30-12-2017, 05:01 PM
8

Re: 111 - Excellent service

Of course I knew of the side-effects of codeine and diclofenac; I'm quite clued up in general. Why do words fail you? Because I phoned 111?

I needed a doctor's OK to stop taking them and decide what else to take for my back, plus there is a raft of other medications I take for various illnesses.
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