Re: Ppi
Use something like this......
Date]
[Your Name & address]
[Name and address of PPI provider]
FAO: Complaints Manager
Dear Sir/Madam,
Re:*[insert credit reference number and the PPI policy number]
I purchased the above policy from you on [date] in connection with the [mortgage/loan/credit card/store card/finance agreement] referenced above.
I believe I was mis-sold this policy for the reasons given below, and wish you to investigate my complaint according to your normal complaint procedures.
[insert one or more of the following bullet points – whichever points refer to you. Delete any which are not relevant]
I was not told that the insurance was optional.
I was led to believe my application for credit would be rejected if I did not take out the insurance.
The policy exclusions were not explained to me either before, or at the time, I took out the insurance. I was therefore unable to make an informed decision as to whether this insurance was appropriate for me.
I now believe the insurance was unsuitable for me as I was suffering from [insert name of any medical condition you had] at the time I took out the policy and was not made aware of the specific exclusion which relates to pre-existing medical conditions.
I now believe the insurance was unsuitable for me as I was [self employed / unemployed / in temporary employment / on a fixed term contract/retired] at the time I took out the policy and was not made aware of the specific exclusions relating to unemployment cover.
The policy was unsuitable for me as I was over the maximum age of [insert maximum age].
It was not explained to me that the policy premium would be paid upfront as a single premium and would be added to my debt and attract interest.
The insurance [has expired / will expire] before my loan/credit agreement ends which means I [am paying / will be paying] interest on a policy which is no longer in force. This was not made clear to me at the time the policy was sold to me.
If my complaint is upheld I require a refund of all premiums paid to the policy, plus any additional interest charged to me because of the PPI.*
I would also like to claim statutory compensation in view of the fact that I have been deprived of the use of this money.
Please now investigate my complaint within the eight weeks allowed to you.
Yours faithfully,