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dukeofearl
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22-10-2015, 10:58 PM
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TALK TALK breaking news

Millions of card and bank details could have been compromised after a "significant and sustained" attack on the TalkTalk website.
In a statement the firm said: "Unfortunately there is a chance that some of the following data has been compromised: names, addresses, date of birth, phone numbers, email addresses, TalkTalk account information, credit card details and/or bank details."
The Metropolitan Police's Cyber Crime Unit has launched an investigation and "leading" specialists are on the case.
The company's four million customers are being urged to check their accounts for any suspicious activity.
"We take any threat to the security of our customers’ data extremely seriously and we are taking all the necessary steps to understand what has happened here," said TalkTalk boss Didi Harding.
"As a precaution, we are contacting all our customers straight away with information, support and advice around yesterday’s attack.”
The company's website is currently down, with people being asked to call up to service their account.
Before the TalkTalk statement, some customers had been reporting problems with webmail and broadband over the last 24 hours.
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Meg
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22-10-2015, 11:01 PM
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Re: TALK TALK breaking news

Millions of card and bank details could have been compromised after a "significant and sustained" attack on the TalkTalk website.
I wonder if it is the Chinese, they seem to be helping themselves to anything and everything in this county ...
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Honey
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23-10-2015, 12:02 AM
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Re: TALK TALK breaking news

I'm with Talk Talk and nothing untoward has happened to my account
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Lindyloo
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isle of wight
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23-10-2015, 07:05 AM
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Re: TALK TALK breaking news

What should someone do to protect themselves in this situation, which I expect will become more and more frequent in the future.

Is it necessary to have alternative credit card and bank accounts so that everything can be transferred as quickly as possible?
Nom
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23-10-2015, 08:57 AM
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Re: TALK TALK breaking news

Been stated that it was a Russian based Jihadi group, but only time will tell. Listening to the interview last night it was said by the CEO that Britain suffered 650,000 cyber attacks per month.
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23-10-2015, 09:34 AM
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Re: TALK TALK breaking news

Originally Posted by Lindyloo ->
What should someone do to protect themselves in this situation, which I expect will become more and more frequent in the future.
Lindy it certainly seems that 'putting all of one's eggs in one basket' may not be a good thing.

I keep my mobile phone provider separate from the house phone/ ISP on purpose so that if there is a problem with one the other is covered. Out in the countryside it is not unusual for the power to go off in the winter and this way hopefully I will still have some contact with the outside world.

It has become quite difficult these days to separate the house phone from the ISP, I did until qute recently but it can be an expensive option.
orangutan
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23-10-2015, 09:40 AM
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Re: TALK TALK breaking news

Originally Posted by Honey ->
I'm with Talk Talk and nothing untoward has happened to my account
I don't want to be alarmist, but you cannot know if your details have been taken. It can be a long way down the line before anything is apparent in identity fraud. Hopefully TalkTalk are giving good advice to their customers on how to minimise the risk.
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23-10-2015, 11:00 AM
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Re: TALK TALK breaking news

Originally Posted by Honey ->
I'm with Talk Talk and nothing untoward has happened to my account
So are we, but keep an eye on your bank transactions as we are, just in case. If it has been hacked they can get your bank details from your Talktalk account, if you pay by DD as we do.
TessA
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23-10-2015, 06:18 PM
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Re: TALK TALK breaking news

Only got the email warning just now! I'm going to try to switch provider but, I expect it will cost me to Leaveland it's going to be difficult trying to talk to anyone in customer services. That is more difficult than usual!
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toyboyroy
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23-10-2015, 06:42 PM
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Re: TALK TALK breaking news

I am also with TalkTalk, and as up to now my bank account is untouched.

As TalkTalk only have my details for my Current Account I am wondering if my other accounts are safe?? I keep very little in the Current Account, only enough to pay bills.

I think a trip to the bank on Monday is in order.

Roy
 
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