13-10-2020, 08:19 AM
22
Re: NHS Patient Access Site Down ?
Originally Posted by Mags
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I book all my appointments online too, you can pick your own time and GP.
13-10-2020, 08:59 AM
23
Re: NHS Patient Access Site Down ?
Had an email from NHS Patient Access Site this morning to take part in a C19 survey.Perhaps the site was down while the survey was being set up.
I don't use the site these days, my surgery no longer do online appointments.
You telephone the surgery and are triaged into emergency/none emergency then a telephone appointment is made.
15-10-2020, 02:39 PM
24
Re: NHS Patient Access Site Down ?
Originally Posted by Mups
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Ah, I am glad you said that Omah, because it did cross my mind whether it was genuine.
extract:
We are dedicated to safeguarding information relating to your health and the existing measures in Patient Access already offer a very high level of data protection and security. We are introducing an additional authentication step when signing in to Patient Access to further protect your data. You will be asked to set a ‘memorable word’ that you will need to enter three characters from when signing in to Patient Access, as well as your usual password. You will also be able to set a ‘memorable word reminder’ to help prompt you if at any point you forget it.
15-10-2020, 03:25 PM
25
Re: NHS Patient Access Site Down ?
Originally Posted by Omah
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There's a follow-up email, too (mine just arrived):extract:
This so-called "two-factor authentication" is becoming the norm, nowadays .....
15-10-2020, 03:31 PM
26
Re: NHS Patient Access Site Down ?
Originally Posted by Mags
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I received that email today too....
Quote from the email I received: Please note that the memorable word requirement is not live now but will be rolled out over the coming months, so don’t worry if you haven't yet been asked to set it. EoQ.
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