Re: Unwanted Phone Calls
For my sins I am a Legal Advisor and Net scams investigator and this is what I advise in such a situation and I hope this helps.
ZERO PERCENT TOLERANCE is the answer ! you don't no longer have to put up with this, as since March 2010 calls such as this are against the law. The first fine around 2 million and there is imprisonment if persistent and even closure of the Company.
1. Speak firmly to the caller and tell them to remove your details from their data base if they refuse or make subsequent calls they seriously risk prosecution and even close down of the business.
2. Report the matter to you local Police, in the case of your service provider (phone provider) and you report it and tell them they now risk aiding and abetting nuisance and harassment.
3. Make a list of the dates and times of the calls, you need to prove intent after refusal of the call so you need at least 3 or 4 calls, the more the better.
4. DON'T BE TEMPTED TO ARGUE OR RAISE YOU VOICE IN ANGER as this in itself is an offence over the phones.
5. BE CALM BUT VERY FIRM ! say your piece and hang up.
6. BE IN CONTROL AT ALL TIMES keep records and report them.
Don't put up with this as you don't have to.
Best regards
PS I too get from time to time Marketing and nuisance calls, but I get very few, as my system works and my reputation amongst scam callers is spreading fast and I always investigate, take action and follow up all nuisance and scam calls. That way I am left in peace so my advice and my motto to you is: " fight for what you know is right !"