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Meg
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Meg is offline
Worcestershire
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18-07-2016, 08:53 AM
11

Re: Good morning Monday

Good morning fellow members been rushing around getting some jobs done before it gets hot.
Next one a quick trip to the shops for Chloe food.

Enjoy your day everyone.





Barry you new garden is looking magnificent, lots of hard work has been going on there I think
Nom
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Northumberland
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18-07-2016, 09:01 AM
12

Re: Good morning Monday

Bad day ahead, need to loose my temper on the phone to a company that is causing me problems, and that is leading to other problems. I hate this telephone culture where organisations do not face the customer they are abusing, and cant see the damage they are causing.
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Mags
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South West UK
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18-07-2016, 09:07 AM
13

Re: Good morning Monday

Originally Posted by Nom ->
Bad day ahead, need to loose my temper on the phone to a company that is causing me problems, and that is leading to other problems. I hate this telephone culture where organisations do not face the customer they are abusing, and cant see the damage they are causing.
Nom, try to stay in charge of your phone call when making your point .... I hope you have some success, good luck.
Meg's Avatar
Meg
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Meg is offline
Worcestershire
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Posts: 42,850
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18-07-2016, 09:12 AM
14

Re: Good morning Monday

Originally Posted by Nom ->
Bad day ahead, need to loose my temper on the phone to a company that is causing me problems, and that is leading to other problems. I hate this telephone culture where organisations do not face the customer they are abusing, and cant see the damage they are causing.
Back it up with an email if you can so you have a record of the complaint in writing.
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Barry
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Barry is offline
North Notts
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18-07-2016, 09:14 AM
15

Re: Good morning Monday

Originally Posted by Nom ->
Bad day ahead, need to loose my temper on the phone to a company that is causing me problems, and that is leading to other problems. I hate this telephone culture where organisations do not face the customer they are abusing, and cant see the damage they are causing.
Also try to make notes if you can, names of those you speak to, time and date of the call, anything promised etc. etc, many a time I've found this very useful the next time you speak to them...
Nom
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Northumberland
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18-07-2016, 09:14 AM
16

Re: Good morning Monday

Will do Meg and i will be looking for whoever acts as an Ombusman for this industry as their service has been shocking.
Nom
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18-07-2016, 09:19 AM
17

Re: Good morning Monday

Originally Posted by Barry ->
Also try to make notes if you can, names of those you speak to, time and date of the call, anything promised etc. etc, many a time I've found this very useful the next time you speak to them...
Yes Barry, trouble is the lasses that answer the phone are always good and you cant blame them. I already complained in writing 11 days ago. Really wished i could go to their headquarters to make my point to their faces, not possible its in Scotland.

One thing is certain when the time comes i will make sure where i apportion the blame is there for those to find.


Sorry for the rant folks, hope you all have a good day.
clumsy
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Spain
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18-07-2016, 09:29 AM
18

Re: Good morning Monday

buenas dias all. Your garden is lovely Barry, well done to both you and Mrs Barry. No change in the weather, just hot and sunny as usual for this time of year. No particular plans formulated for today, just a few things to deal with as and when I get round to them. Have a lovely day all.
socialdancer
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Dublin, Ireland
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18-07-2016, 10:22 AM
19

Re: Good morning Monday

Morning, already hot here in Dublin, two days in a row I have a list to work my way through, so better get started. Hope everyone gets some of this lovely weather
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myrtle
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Macclesfield, uk
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18-07-2016, 10:36 AM
20

Re: Good morning Monday

Good morning
 
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